Shipping & Refund Policy

Shipping

Please allow standard Shopify processing times for your order to be fulfilled and shipped. Once your order has been processed, you’ll receive a confirmation email with your tracking info.

• Shipping times begin after your order has been processed.
• Be sure to enter the correct shipping address at checkout. We are not responsible for delays or losses due to incorrect addresses.
• If your tracking says delivered but you haven’t received it, please contact your local carrier. We are not responsible for stolen or lost packages after delivery.

Refund Policy

Due to the nature of our products, all sales are final. No refunds or exchanges will be issued on hair or hair-related items. Please double-check your order before submitting.

Need Help?

If you have any questions or concerns about your order, feel free to contact us through the form or email listed on our site. We’re happy to help with anything order-related!